We strive to make sure all shipments are packed well and travel in good hands. We ship all orders via TNT Road or Overnight Express and Australia Post (Depending on your location) Monday to Friday and are covered for loss or damages. Typically, orders we receive before midday ship the same day, depending if we have the products in-stock or not.
TNT Road Express ($10 flat-rate on all orders Australia-wide)
TNT Overnight Express
Please Contact Us for Rate On Our Time Expected Services:
Same day local (Within the greater Melbourne Area)
9:00am Express (Delivery by 9am, next day)
Please be aware a signature on delivery may be required, in particular for higher cost shipments. Also, certain products like oils and fluids are unable to travel by air and will be shipped via ground. In this case please allow extra time for you order to arrive.
Inventory and Back Orders:
We are continually improving our stock control and supplier management to have sufficient inventory kept at our premises. Inevitably, from time-to-time there may be a delay fulfilling an order due to any unanticipated demand for a particular item. If an item is not available for shipment at the time you order we will inform you that business day. You will have the option to keep your order open until the back ordered item is ready to ship, or you may cancel your order.
If at any time you have an issue or question regarding your shipment, we would love to hear from you. Customer support is available during normal business hours at 1300-739-311 or by emailing email@example.com.