Clickable Automotive

Our primary aim here at Clickable is to offer high quality parts for the best prices delivered to your door, wherever you may be in Australia. So we’re introducing some changes to our shipping policy to help ensure that we can continue to deliver on that promise. We have added a new shipping calculator on our store that we feel makes our freight options fairer, more transparent, and easier to use.

Our standard road service shipping remains unchanged as a flat-rate $10 fee within all of Victoria, New South Wales, Australian Capital Territory, Tasmania, South Australia, and south-east Queensland, regardless of the size of the order. For those located in Western Australia, Northern Territory, and country Queensland, the store will now automatically calculate the best rate for standard road shipping, based on the size of the order and the location it’s going to.

Since we opened in 2011, we’ve been heavily subsidising the shipping costs for our customers’ orders, and particularly for those located in more remote areas of the country. We will be continuing to subsidise shipping costs to some degree, but it was unsustainable for us to move forward without implementing some reasonable changes. We’ve put a lot of consideration into how best to make the next step, and we feel this new system offers the best balance overall. Naturally the alternative would be to raise prices on all products to cover our shipping costs, but these changes enable us to maintain our competitive pricing throughout our product range. Our customers in WA, NT, and country Queensland will be paying slightly more to shop with us, but we’re confident that overall Clickable will remain the most trusted and affordable source of quality European parts, regardless of wherever you are in Australia.

We are also pleased to introduce new, competitive Express shipping options. Almost everything from our store now has the option to be upgraded to Australia Post Express, with the shipping rate being calculated automatically during the checkout process. For parcels over five kilos, our Express rates are about half of what you would expect to pay as a retail customer at your local Post Office.

For the past few years we’ve offered returning customers a shipping discount through a special reviews promotion. As well as the changes to how our delivery fees are calculated, we’ve also made an update to this promotion. For customers who take the time to write a review on a product they’ve previously purchased, we’ll now be offering a $10 shipping coupon for their next order over $100. This will equate to free shipping for most customers, and discounted shipping to those in WA, NT, and country Queensland. It also means customers will have the opportunity to enjoy discounted Express shipping on their orders too.

We’ve put a lot of time into designing and testing these changes to help ensure they are fair and reasonable for all of our customers across Australia. If you have any questions or feedback about the changes, please feel free to email us at hello@clickableautomotive.com.au or call us on 1300 739 311.

Comments

Ben@Clickable says

posted on 22/05/2017 3:54 pm

Hi Robert,

The Express Shipping cost will be automatically calculated depending on the items in your cart. The best way to find out is to add all of the products you need to your shopping cart, proceed to checkout, and enter your postcode. It will then display the shipping options and costs for each.

Typically to Launceston the Express service will take 1-2 days, so we would recommend placing your order on Wednesday, that way you should see everything before the weekend.

Ben

Robert says

posted on 22/05/2017 3:49 pm

Sorry . Forgot to say in my earlier post that I am in Launceston .Tas

Robert says

posted on 22/05/2017 3:49 pm

How much is cost of Express shipping ?
I want an order delivered on Thursday but not before as not at home .
Will ordinary shipping do that ?

Chris says

posted on 21/04/2017 4:37 pm

I expect to pay for freight so no problems for me.

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