Australia Post Services Update

Having a good quality product at a good price is one thing, but making sure it gets to our customers safely and quickly is another. One of the main reasons we choose Australia Post is because the service they offer is flexible and convenient for the vast majority of our customers across the country, and fewer parcels go missing. Their systems are, for the most part, reliable and quick, which is an important consideration when trying to streamline the warehouse side of Clickable. The more efficient we are, the more orders we can get out the door every day.

Recently AusPost introduced a few more services that we think could be of some interest to the Clickable community. One of the biggest announcements has been MyPost, which allows recipients to change the delivery address of a parcel online, even after it’s already been picked up from the sender (that would be us!). For a small fee, you can also nominate the exact time and place for delivery, which we know will be a welcome feature for many of our customers who need to plan their busy days. Having a MyPost card also allows for quick pick-ups at post offices if you happen to miss the initial delivery.

But if you don’t like post offices, there’s another option for you now, too. If you haven’t noticed them popping up around the place, Australia Post have begun introducing their 24/7 Parcel Lockers. These self-service lockers allow you to pick up your package at any time that suits you, day or night. The best part is that they’re completely free (and should have shorter lines than at your local post office!). We’ve mainly seen them being introduced at 7-Eleven petrol stations, so keep an eye out in your area over the coming months.

Australia Post are also trialling options for Saturday deliveries for intrastate Express Post parcels, which we’ll be keeping an eye on. As we mentioned a little while back, we’re in the middle of conducting a review of our shipping policies, but it may be an option in the future for our customers in Victoria to receive packages on Saturdays.

Of course, there are always going to be some hiccups from time-to-time, but we’ll always do our best to try to ensure the inconvenience to our customers is kept to a minimum (especially if the part is keeping the car off the road). With such an expansive organisation as Australia Post, customers' experiences will also vary greatly based on the area they’re in. But our general feeling is that Australia Post are able to deliver the best courier service for our customers across the country at this point in time.

If you want any more information on the above, head to the Australia Post website. And if you have any questions or feedback about our shipping, please feel free to email us at hello@clickableautomotive.com.au.